Frequently asked questions
Some people asked us some stuff, so we've put the answers here, in case you were thinking the same stuff and were too shy to ask. You're welcome.
Frequently asked questions
Was this entire site built in Brambl?
Yes indeed! We started from the Velocity theme. Everything you see was created within Brambl by graphic designers, not web designers.
GETTING STARTED
How do I sign up?
Just fill in this quick subscription form and choose your package. We'll set up an account for you and send the sign-in details within 24 hours.
What features does Brambl have?
To see what Brambl can do, take our tour or visit our support hub to learn how to use specific features.
How many users can I have?
You can have up to 5 users in your studio, to be able to create sites (providing they work for your business in the same location). Each site you can create can be edited by up to 25 users in your client's business.
FINANCIAL
How much does Brambl cost?
Less than you think. See our packages.
What happens if I cancel my subscription?
You can either walk away and your sites will be taken down. Or, you can downgrade your subscription to 'Hosting only' for £20/€25/$ 30 per month plus our usual hosting fee per site. You won't be able to create any new sites, but you and your clients will be able to edit existing sites.
SUPPORT
How long does it take to learn how to use Brambl?
If you can use Photoshop or InDesign, then you're already most of the way there. After a few hours, you should be building live sites.
Do you offer on-site training?
We run Brambl classroom training sessions at our regional training centres from £195 per half day. per delegate. Our trainers can arrange on-site training at your premises from £295 per half day plus travel expenses.
TECHNICAL
Can I host sites myself?
Your sites need to be hosted in Brambl's w3pcloud environment, which is powered by AWS. To be able to continue to edit sites, your sites need to be hosted by us.
What equipment do I need to run Brambl?
A modern and up-to-date Mac or PC which is capable of running a modern browser like Firefox, Chrome or Safari. Oh, and a connection to that internet thing. Once published, Brambl makes sites which are pure HTML and can be viewed on most modern devices and browsers.
Can I load my own themes into Brambl?
It's really easy to almost infinitely customise existing themes, so it shouldn't be necessary. No two sites should look alike, since themes are really just a framework to start from. But to answer your question, no :)
Can I install my own web fonts Brambl?
There are hundreds of Google fonts, in all available weights and styles built-in to Brambl. These are free to use. If you need a specific font, try searching for "What's the nearest Google font to <your font>" in Google to find something close enough.
Are there any usage caps or bandwidth limits?
We expect your sites to have a 'typical' number of visitors, storage or bandwidth. If you know your site will receive a high volume of traffic, talk to us about the options. If you get an unexpected spike in visitors, we will use traffic shaping and contact you to discuss more suitable hosting.
LEGAL
Who is behind Brambl?
Brambl is a Grafenia brand. We're a public company listed on the London Stock Exchange and are the people behind many famous names like printing.com, Flyerzone, Nettl and TemplateCloud.
Can I resell the sites I build to my clients?
Sure. You can resell the design and content of any sites you build to end clients, provided you have modified the original theme to make a new 'derivative' work. You are free to charge end clients whatever you like.
Can I white label Brambl?
Brambl is not available as white label.
Can I sublicence the Brambl platform to my resellers?
If you have a reseller network or would like to sell and support Brambl in your country, please get in touch to discuss becoming a Brambl Platform Partner.
How do I make Brambl jam?
You're maybe thinking of brambles? There's nothing for you here. Try this site...
